Terms of Service

Terms & Conditions of Sale

1) Privacy policy
2) Security for ordering online
3) Delivery, Payment and Insurance
4) Money back guarantee
5) Copyright
6) Disclaimer


The following terms and conditions do not affect your statutory rights as a consumer.
These Terms of Service shall be governed by the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

1) Privacy policy
We are committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we may collect about you includes:
your name
address
phone number
email address
credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it as soon as possible.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, or anything else, you should email us at info@pureartsgroup.co.uk

2) Security for ordering online
All orders are made through a secure web server. The Paypal method of online payments, which we use, is currently used by millions of people worldwide. It is a highly established way of sending payments electronically over the Internet. Thousands of payments are made satisfactorily and securely every day over the Internet through Paypal.
This service provides a safe, fast, easy, and cheap way to move money in today's digital economy. With around 10 million registered users, PayPal is the world's largest Internet-based payment network.

3) Delivery, Payment and Insurance

Delivery
International delivery charges are on request email info@pureartsgroup.co.uk. Delivery cost within the UK are noted on each individual piece of work. We endeavour to send your order as soon as possible. Under normal circumstances, this will be done within 48 hours of receiving your order. Delivery times cannot be guaranteed however, but any couriers or postal services that we use will normally deliver goods within a week of us receiving your order. If the artwork that you have chosen to buy is currently being exhibited, you will be notified immediately, and delivery will be arranged as soon as possible.
International Delivery charges are calculated according to the destination and the packing method.
Payments are charged in UK pounds. If any delivery has been arranged and there is no way of gaining access to the property, we will charge for a second delivery if this is necessary.

Duties
Some purchases from customers outside the UK may be subject to duty in their own country. Any duties levied are the responsibility of the customer.

Packaging
All items are packed to a high standard to help ensure that they arrive in perfect condition

Payment
Online payments are processed via Paypal.
We also accept payment by cheque. Cheques should be made payable to: Pure Arts Group Limited. Please note items will not be dispatched until cheques have fully cleared, therefore, this may take longer than our stated max 20 days.
The title of goods is not transferred until full payment has occurred to Pure Arts Group in cleared funds
In the event of non-payment, we have the right to repossess goods.
Interest may be added to unpaid invoices.

Insurance
All items will be fully insured during transit to cover damage, loss or non-delivery.

4) Money back guarantee
If you decide not to keep your purchase, for any reason at all, you may return it within 14 days of receipt for an exchange, or full reimbursement, less any costs. Damaged goods must be notified to us within 24 hours of receipt.

5) Copyright
Copyright in all information, text and images featured on this site, is owned by or used with permission by Pure Arts Group.
When an original piece of artwork is purchased, copyright always remains property of the artist unless agreed in writing in advance.

6) Disclaimer
Pure Arts Group will endeavour to ensure that this site is up to date, but can give no guarantee of the accuracy and currency of the information provided on it. Pure Arts Group is not responsible for the content of any external links which may be accessed through the Pure Gallery.